Build Everlasting Customer Relationships with Zoho CRM!

Given any day, one aspect that B2B SaaS companies cannot afford to nail is Customer Relationship Management (CRM). In today’s digital era, handling CRM manually is not only tedious but very risky. This where a well-designed CRM software will help you get things done in no time. In technical terms, CRM refers to the tools and the technical system used to perform optimal customer relationship management. Zoho CRM will solve all your worries and especially with Zoho Implementation partners like Linz Technologies, it’s going to get only better and brighter.

The Importance of Customer Relationship Management

There are numerous vital reasons why you need to implement a CRM tool like Zoho CRM right away. 

1. Establish a long-lasting bond with your customers.

CRM tools help you create a long-lasting bond with the existing customers. This will ensure that you won’t have to repeat the same work on winning them over again like new traffic.

2. Paves way for bulk purchases.

When you have a trustworthy bond with your customers, it not only brings brand reputation but also increases the chances of them making numerous purchases. This means it won’t be as a bulk of that first-time buyers is not limited to just that before perishing.

3. Build loyalty towards your brand. 

With CRM tools, you can make your customers feel welcome even after the purchase. In this way, they too start feeling an emotional connection and loyalty towards your brand.

4. Creates an impactful brand image.

One of the great things about a CRM tool is that you get to create a brand image even before all this begins. Even before starting everything, every customer will have something or the other to relate to or look up to when they make multiple purchases.

5. Turn customers into friends.

With CRM tools, it is easy for you to maintain a strong bond with your customers. This will let them know that they are being valued and eventually your customers will become your friend.

6. Nurtures customers to brand advocates.

With constant prolonged good customer relationship management, your customers feel trust and loyalty towards your brand. Even before you realize they start advocating your brand to others. And that’s how your business rises to success and permanence among the competition.

So, it’s pretty evident to everybody now the importance of customer relationship management. So, who is the best CRM provider out there? 

Zoho CRM is a trusted CRM tool used worldwide by more than 150,000 businesses across 180 countries. Not convinced yet? We’ll tell you why Zoho CRM is loved by B2B Saas enthusiasts. 

1. It’s very simple and easy to use.

Zoho CRM is highly user-friendly which is not the case with many other CRM tools available in the market. You don’t need to be a qualified IT professional or hold a Computer Science degree use it, customize it, and monitor it. To make it highly efficient, Zoho CRM is divided into modules such as Leads, Contacts, Deals, Vendors, and many more. This to accomplish accurate data management as a shared database. As an intelligent CRM for your business, Zoho CRM gives you real-time access to monitor the sales cycle, deal size, contact history, competitor profile, and much more. Using this, you can target the right customers during your business process.

2. Get pain-free migration from spreadsheets and other CRMs.

If you’re looking to change your data management style or find a new CRM that works the best for you, you’ve come to the right place. Zoho CRM’s data migration process is very simple and can be done in a few easy steps. All you have to do is get your data ready in the required format, then Zoho CRM will automatically map import files to the modules within the CRM and vice versa. No relevant fields to map? Don’t worry. Zoho CRM creates them for you. Zoho’s migration checklist, knowledgebase, CRM support make your very own dedicated data migration wizard. 

3. Seamless integration with third-party applications.

Zoho is well aware of your business needs and the urgency of every need. That’s why Zoho CRM is designed as an unbelievably easy-to-use, off the shelf product that is open for any customization based on specific needs. Based on your business needs, you can pick and choose from the best third-party plugins and extensions to add to your CRM available on Zoho Marketplace. You’ll be surprised to know most of them are available at no cost with zero codings during the integration process. 

4. Offers omnichannel communication.

Regardless of where you are, you can connect with your customers through Zoho CRM! The best part is you can access and use the CRM across all channels: emails, telephone, social media, live chat, web forms, and many more. To ensure you do not miss out when your customers respond and interact with you, Zoho CRM helps you receive real-time notifications. This way you can maintain and measure effective communications with your customers. This also empowers your Sales team to analyze the use of each channel and also determine the best medium of communication with customers in your target market. 

5. Smart automation of tasks to save time and costs.

In this competitive scenario, you cannot have your team spending time and money on repetitive manual tasks. That’s going to hurt your bottom-line in the long run. Automating tasks will help you cut down on the time taken to carry out these repetitive tasks. When you save time, employees can use that time to focus on streamlining the lead nurturing process and increase the conversion rate instead. With Zoho CRM you can set trigger instant actions and also include automation of activities within your business workflow which will save your time and costs. 

6. Reports, insights, and analytics for enhancing your business.

Zoho CRM encompasses interesting features that will provide you in-depth analysis of your business in order to make faster and more effective decisions. Now, you can easily monitor your sales cycle, customize your dashboards, create charts, target meters, KPIs, and funnels based on your business goals. With this, you can leverage actionable intelligence and data driven decisions that will improve the conversion rate in your business. Use powerful charts to compare and contrast records to know where your business stands. Let the insights from the data help you with where to focus on various regions, target marketing campaigns set organizational objectives, and tell alluring stories of your business.

7. Conversational AI to power your sales team.

Zoho’s AI is called Zia and she efficiently helps you manage your CRM in a more intelligent and automated fashion. Zia can perform a wide range of interesting tasks such as gathering and summarising the information you want, envision the outcomes of your sales activities with accuracy, automate mundane tasks to save time, detect obstacles before they arise, enrich data within modules and so much more. You can ping, call, and chat with Zia like she is one of your colleagues.

8. Amazingly transparent and affordable pricing. 

Not just the features, Zoho CRM is also highly affordable by small and medium businesses. The best thing is it is a pay-as-you-go service. They do not bind you with any contract or commitment. You can select from any of the three plans available– Standard, Professional, and Enterprise. Payments can be made on a monthly or yearly basis for each user. There’s also the flexibility to change the plan whenever you need to. And there are no hidden costs! Pay for what you need and get more than expected!

Are you excited to close more deals and increase growth with Zoho CRM? Join the Zoho ecosystem and sell smarter, faster, and better.

Still not sure? Talk to Zoho Implementation Partners Today! 

You can enjoy all these features of Zoho Mail provided your implementation process is smooth and seamless. Zoho Implementation is the process of mapping your business process to the Zoho suite of applications. This is where Zoho Implementation partners such as Linz Technologies will come in handy. As a Zoho Implementation partner, we identify key business gaps and fix the issues with Zoho’s Solution. 

Are you looking for Zoho partners in Dubai? 

You have come to the right place. Check out Linz Technologies – the perfect Zoho Implementation Partner for you!